Guest Services & Service Support Specialist — Full-Time

Bergstrom Auto; Appleton (WI); On-site; USD 38,000 - 49,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Disability & Life Insurance

Two weeks PTO

Employee discounts

401(k) with company match

Job summary

Bergstrom Auto in Appleton, WI currently seeks a friendly, guest-focused front desk/service coordinator for full-time hours. You will greet guests, assist with check-in for service appointments, and support the service team by organizing records and maintaining smooth communication with technicians and customers.

The role emphasizes strong communication, attention to detail, and the ability to thrive in a fast-paced environment.

Qualifications

• Friendly, positive, and guest-focused attitude.
• Strong communication skills and attention to detail.
• Ability to work in a fast-paced environment.
• Prior experience in customer service is a plus but not required.

Responsibilities

• Greet guests with a friendly smile and assist with check-in for service appointments.
• Support the service team by organizing paperwork, updating records, and ensuring smooth communication with technicians and guests.
• Assist guests with transportation options, answer inquiries, and ensure they feel valued and informed.

Skills

Friendly attitude

Communication skills

Attention to detail

Customer service experience preferred

Job description

Bergstrom Auto in Appleton, WI currently seeks a friendly, guest-focused front desk/service coordinator for full-time hours. You will greet guests, assist with check-in for service appointments, and support the service team by organizing records and maintaining smooth communication with technicians and customers.

The role emphasizes strong communication, attention to detail, and the ability to thrive in a fast-paced environment.