Guest Services & Safety Host — Skating & Arcade

Viejas Outlet Center; California; Vor Ort; USD 18.000 - 26.000; Vollzeit

Benefits dieser Stelle

Retirement 401(k) with company match

Medical, Dental, Vision benefits

Paid Time Off

Tuition reimbursement

Gym membership reimbursement

Employee assistance program

Bonus eligibility

Zusammenfassung

Viejas Outlet Center is seeking a guest service associate to deliver outstanding customer service across show court, fountain, arcade, bowling, and ice skating areas. You will monitor guest activities, enforce rules, report irregularities, and perform general cleaning while operating the cash register.

Responsibilities include renting skates, managing bowling reservations, supervising on-ice sessions, and assisting guests or emergency personnel as needed.

Qualifikationen

• Good verbal, written, and interpersonal communication skills.
• Bilingual in Spanish is a plus.
• Good skating skill preferred.
• Knowledge of proper cash handling procedures.
• Knowledge of opening and closing procedures.
• Able to work flexible schedule including evenings, weekends, and holidays.

Aufgaben

• Operate cash register and collect cash accurately.
• Rent and dispense rental skates.
• Supervise public skating sessions and ensure safety.
• Clean and maintain work area and restrooms.
• Assist with bowling reservations and lane assignments.
• Enforce rules and report hazards or incidents.
• Respond to guest inquiries and assist as needed.
• Attend meetings and adhere to policies.

Kenntnisse

Cash handling

Opening/closing

Spanish helpful

Skating skills

Communication

Flexible schedule

Jobbeschreibung

Viejas Outlet Center is seeking a guest service associate to deliver outstanding customer service across show court, fountain, arcade, bowling, and ice skating areas. You will monitor guest activities, enforce rules, report irregularities, and perform general cleaning while operating the cash register.

Responsibilities include renting skates, managing bowling reservations, supervising on-ice sessions, and assisting guests or emergency personnel as needed.