Guest Experience Host: Skating, Arcade & Bowling

Viejas Outlet Center; Alpine (CA); On-site; USD 20,664,000 - 28,930,000; Part time

Benefits offered by this job

Retirement 401(k) with company match

Medical, Dental, Vision Benefits

Paid Time Off (PTO)

Tuition reimbursement

Job summary

Viejas Outlet Center in Alpine, CA is seeking a guest services associate to assist guests across show court, arcade, bowling, and ice skating areas. You will operate the cash register, handle tickets, rental skates, and ensure safety and order.

The role emphasizes friendly, bilingual communication, flexible scheduling including nights, weekends, and holidays, and the ability to work outdoors in varying weather while maintaining cleanliness and guest satisfaction.

Qualifications

• 0–1 years of related experience and/or training.
• Good verbal, written, and interpersonal communication skills.
• Bilingual in Spanish is a plus.
• Ability to work flexible schedule including evenings, weekends, and holidays.

Responsibilities

• Operate the cash register to collect cash and make change.
• Rent and dispense rental skates to guests upon ticket purchase.
• Supervise and monitor public skating sessions to maintain a safe environment.
• Assist guests at the registration desk, including bowling reservations and lane assignments.
• Ensure guests follow rules and report safety infractions and hazards.
• Keep work areas clean and stocked, including bathrooms and public areas.
• Respond to guest inquiries promptly to maintain satisfaction.

Skills

Customer service

Cash handling

Spanish bilingual

Tools

Cash register

Job description

Viejas Outlet Center in Alpine, CA is seeking a guest services associate to assist guests across show court, arcade, bowling, and ice skating areas. You will operate the cash register, handle tickets, rental skates, and ensure safety and order.

The role emphasizes friendly, bilingual communication, flexible scheduling including nights, weekends, and holidays, and the ability to work outdoors in varying weather while maintaining cleanliness and guest satisfaction.