Ice Rink Host — Energetic Guest Service on Ice

The Sports Facilities Advisory & Management; Chicago (IL); On-site; USD 17,000 - 22,000; Part time

Job summary

Gallagher Ice Rink at Gallagher Way is seeking a Skate Host to create a safe, fun, and welcoming environment for skaters. The role is guest-facing, with responsibilities including monitoring ice, assisting guests, and enforcing safety rules.

The position is seasonal and requires evening, weekend, and holiday availability, with a focus on customer service and teamwork in a fast-paced setting.

Qualifications

• Must be at least 18 years old.
• Intermediate-level skater or better.
• Available to work evenings, weekends and holidays—no exceptions.
• Excellent guest service and interpersonal skills.
• Previous skate-host experience is preferred.

Responsibilities

• Actively monitor skaters on the ice and maintain a safe, enjoyable experience.
• Greet guests with warmth and enthusiasm and provide guidance as needed.
• Provide exceptional guest service on and off the ice.
• Educate skaters about rink rules and ensure safety compliance.

Skills

Guest service

Interpersonal skills

Team player

Skating (intermediate)

Job description

Gallagher Ice Rink at Gallagher Way is seeking a Skate Host to create a safe, fun, and welcoming environment for skaters. The role is guest-facing, with responsibilities including monitoring ice, assisting guests, and enforcing safety rules.

The position is seasonal and requires evening, weekend, and holiday availability, with a focus on customer service and teamwork in a fast-paced setting.