Guest Services & Reservations Specialist (Contract to Perm)

Beacon Hill Staffing Group; Murrysville (Westmoreland County); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Free parking

Job summary

Beacon Hill Staffing Group is seeking a Front Office Assistant on a contract-to-permanent basis for a fully onsite position in Murrysville, PA. The role requires handling inquiries, reservations, and service needs with prompt communication via phone and email.

Pay ranges from $18 to $22 per hour plus benefits. Schedule is Monday through Friday 9AM-5PM, with Saturday 8AM-2PM, and free parking is provided on site.

Qualifications

• Excellent written and verbal communication; interpersonal skills.
• Strong organizational and time management abilities; ability to multitask.

Responsibilities

• Provide professional assistance to clients with inquiries and reservations.
• Respond promptly to client communications via phone and email.
• Enter, process, and maintain reservations in the software platform accurately.
• Address client concerns and prepare service issues when escalation is needed.
• Maintain up-to-date knowledge of company software and service offerings.
• Communicate professionally with clients, vendors, and internal teams to ensure positive experiences.
• Meet productivity, quality, and client satisfaction standards in a fast-paced environment.

Skills

Communication skills

Organization

Time management

Attention to detail

Customer service

Tools

Reservation software

Job description

Beacon Hill Staffing Group is seeking a Front Office Assistant on a contract-to-permanent basis for a fully onsite position in Murrysville, PA. The role requires handling inquiries, reservations, and service needs with prompt communication via phone and email.

Pay ranges from $18 to $22 per hour plus benefits. Schedule is Monday through Friday 9AM-5PM, with Saturday 8AM-2PM, and free parking is provided on site.