Front Office Assistant

Beacon Hill; Murrysville (Westmoreland County); Sur place; USD 25 000 - 30 000; Plein temps

Avantages offerts par ce poste

Free parking

Résumé du poste

Beacon Hill Staffing Group is seeking a Front Office Assistant on a contract-to-permanent basis for a fully onsite position in Murrysville, PA. The role requires handling inquiries, reservations, and service needs with prompt communication via phone and email.

Pay ranges from $18 to $22 per hour plus benefits. Schedule is Monday through Friday 9AM-5PM, with Saturday 8AM-2PM, and free parking is provided on site.

Qualifications

• Excellent written and verbal communication; interpersonal skills.
• Strong organizational and time management abilities; ability to multitask.

Responsabilités

• Provide professional assistance to clients with inquiries and reservations.
• Respond promptly to client communications via phone and email.
• Enter, process, and maintain reservations in the software platform accurately.
• Address client concerns and prepare service issues when escalation is needed.
• Maintain up-to-date knowledge of company software and service offerings.
• Communicate professionally with clients, vendors, and internal teams to ensure positive experiences.
• Meet productivity, quality, and client satisfaction standards in a fast-paced environment.

Connaissances

Communication skills

Organization

Time management

Attention to detail

Customer service

Outils

Reservation software

Description du poste

Front Office Assistant (A1480168) Murrysville, Pennsylvania

Salary: USD18 - USD22 per hour + benefits

Our client, a well-established company in the transportation industry, is seeking a Front Office Assistant to join their team on a contract to permanent basis.

About The Position:

• Pay: $18 - $22 hourly + benefits
• Start Date: ASAP!
• Contract to Permanent Opportunity
• Fully onsite in Murrysville, PA
• Free parking
• Schedule: Monday through Friday 9AM-5PM, Saturday 8AM-2PM

About The Job:

• Provide professional and timely assistance to clients with inquiries, reservation requests, and service needs.
• Respond promptly to client communications via phone and email.
• Accurately enter, process, and maintain reservations within the software platform.
• Address client concerns, provide effective solutions, and prepare service issue when additional support needed.
• Maintain up-to-date knowledge of company software, reservation systems, quoting tools, and service offerings.
• Communicate professionally with clients, customers, vendors, and internal team members to ensure a positive service experience.
• Meet established productivity, quality, and client satisfaction standards while managing multiple priorities in fast-paced environment.

About You:

• Excellent written, verbal listening, and interpersonal communication skills.
• Strong organizational and time management with the ability to manage multiple priorities simultaneously.
• Highly detail-oriented, accurate, self-motivated, and dependable with a strong sense of urgency.
• Strong problem solving and analytical skills with ability to take ownership of client needs and resolve issues effectively.
• Professional and courteous demeanor with ability to remain focused and composed in fast-paced environment.
• General knowledge of the transportation, hospitality or service industries with flexibility to work varying schedules and adapt changing business priorities.