Guest Services Receptionist

Blo Blow Dry Bar; Canton (CT); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a passionate individual to join their team as a Guest Experience Coordinator. In this dynamic role, you will be the first and last impression for guests, ensuring they feel beautiful and valued. You'll thrive in a fun and professional environment, collaborating with stylists while maintaining a clean and respectful salon. With opportunities for ongoing training and career advancement, this position is perfect for those who are flexible, love the beauty industry, and are eager to make a positive impact on guests' experiences. Join a brand that values its team and offers a supportive culture.

Benefits

Company parties

Flexible schedule

Qualifications

• Ability to work weekends and flexible scheduling is essential.
• Passion for beauty and cosmetology is a must.

Responsibilities

• Act as a Blo brand ambassador, creating a superior Guest experience.
• Maintain a professional and clean work environment.

Skills

Customer Service

Scheduling/Booking Software

Technical Skills

Collaboration

Education

Salon Experience

Tools

Mac Computer

Job description

Benefits:

• Company parties
• Flexible schedule

Why you’ll love us:

• Blo is the industry leader, with over 100 North American locations and growing. Blo is a recognized brand with an international presence in the hair and beauty industry.
• Amazing product partnerships including: UNITE hair care and Glo Skin Beauty, who support and love our salon staff as much as we do.
• Dedicated to our extended Blo family. We offer our staff ongoing training, educational programs, product knowledge, skill development and career advancement opportunities for hairstylists.

Why We Will Love You:

• Work weekends and are flexible with scheduling
• Love making people feel beautiful, special and valued
• Collaborate well with stylists in a fun, professional work environment
• Understand the importance of maintaining a squeaky-clean work environment in a salon
• Responsible for creating and maintaining a superior Guest experience
• Comfortable working with scheduling/booking software
• Oversee the management of appointment calendar, optimizing schedule and maximizing bookings
• Enjoy discussing and selling hair packages/memberships and beauty products
• Support a team of hair stylists and beauty technicians

You Must Have:

• The ability to work weekends (Fridays and Saturday) and be flexible with your schedule (must be able to work peak hours as determined by the bar, typically Thursday through Saturday)
• A passion for the beauty and cosmetology industry and making people feel better
• Salon experience an asset
• Strong technical skills and experience using a Mac computer

Job Responsibilities:

• As the first and last impression for the Guest, you are a Blo brand ambassador
• You are professional, friendly, tactful, and know how to diffuse a tense situation and turn a good experience into a great one. In fact you thrive on this!
• Participation in maintaining a professional, clean, fun and respectful work environment
• Participation in routine up-training and skill advancement
• Opportunity: potential to be cross-trained on additional services such as makeup, or be promoted to senior hairstylist or management roles