Guest Services - Front Desk Attendant- Hampton by Hilton, Westport, MA

Lafrance Hospitality Company; Westport (MA); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a vibrant team at a well-known hotel as a Front Desk Agent! This part-time position offers a friendly work environment where you can grow your career while providing exceptional service to guests. With flexible scheduling and opportunities for cross-training, you will thrive in a supportive atmosphere. Enjoy perks like DailyPay, hotel discounts, and referral bonuses. If you have a passion for hospitality and a welcoming personality, this role is perfect for you. Don't miss out on the chance to be part of an exciting team dedicated to creating memorable experiences for guests.

Benefits

DailyPay - Get Paid Any Day!

Brand Hotel Room Discounts

Company Wide Hotel Room Discount Program

Referral Bonus Incentive

Retention Bonus Incentive

Annual Review Program

Extensive Room for Growth

Paid Training

Qualifications

• Friendly and outgoing personality essential for guest interactions.
• Customer service experience preferred for effective guest relations.

Responsibilities

• Check guests in and out, ensuring a smooth experience.
• Resolve guest problems to enhance satisfaction.
• Maintain professionalism while interacting with guests.

Skills

Customer Service

Multitasking

Teamwork

Flexibility

Tools

OnQ

Job description

Are you a friendly and guest-focused individual with a passion for providing exceptional experiences? Look no further - we have the perfect opportunity for you! The Hampton by Hilton, Westport, MAis currently searching for a charismatic and customer-oriented Part Time Front Desk Agent.

Hurry and join our exceptional team at the Hampton by Hilton, Westport, MAas aFront Desk Agent.Get ready for a wonderful work environment where you will be surrounded by friendly colleagues and have plenty of opportunities for cross-training, career growth, and mentorship. As a valuedHilton team member, you will also enjoy incredible discounts on hotel rooms for yourself and your family. Plus, we offer exciting Company-wide incentives throughout the year!

That's not all - we have even more perks for you! WithDailyPay, you can get paid any day you choose. And, if you refer someone after you join our team, you can earn up to$500!

If you are an ambitious and guest-focused candidate with some weekend availability, we encourage you to apply for thisFront Desk Agentposition.

A friendly and welcoming personality is exactly what we need to ensure our guests have an exceptional experience at the Hampton by Hilton, Westport, MA.

Pay:$16.50-$17 per hour

Schedule:Friday and Saturday 3-11

Job Type:Part Time

Shift: 2 weekend shifts, 1 weekday shift

Responsibilities:

• Maintain a warm, welcoming and professional demeanor while interacting with all guests.
• Check guests in and out of the hotel, ensure proper payment is received, special requests are noted & fulfilled, and accurate information is recorded.
• Answer the phone in a professional & helpful manner.
• Follow procedures on posting charges and settling guest accounts.
• Effectively address and resolve guest problems to increase guest satisfaction.
• Be knowledgeable of emergency procedures and Hotel policies.
• Practice punctuality for scheduled shifts.

keywords: hotel, front desk, front desk agent

In order to be successful in this role, we are looking for candidates who possess the following:

• Friendly and outgoing personality
• Customer service experience
• Ability to multitask and work in a fast-paced environment
• Ability to work on own and with a team
• Flexibility in working evenings, weekends, and holidays
• Hotel experience (a plus but not a requirement)
• OnQ knowledge (a plus but not a requirement)

• DailyPay - Get Paid Any Day!
• Brand Hotel Room Discounts
• Company Wide Hotel Room Discount Program
• Referral Bonus Incentive
• Retention Bonus Incentive
• Annual Review Program
• Extensive Room for Growth
• Paid Training