Guest Services Receptionist

ComForCare; Canton (CT); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player in the beauty sector is seeking enthusiastic individuals to join their team. This role offers the opportunity to be the first and last impression for clients, ensuring they feel valued and beautiful. With a focus on customer service, you'll thrive in a fun and professional environment while collaborating with talented stylists. The position provides flexibility in scheduling, allowing you to work weekends and peak hours. Join a team dedicated to ongoing training and career advancement, where your passion for beauty can shine and make a real difference in guests' lives.

Benefits

Company parties

Flexible schedule

Qualifications

• Passion for the beauty industry and making clients feel valued.
• Experience in a salon environment is beneficial.

Responsibilities

• Act as a brand ambassador and create a superior Guest experience.
• Maintain a clean, fun, and professional work environment.

Skills

Customer Service Skills

Flexibility

Technical Skills

Sales Skills

Education

High School Diploma

Cosmetology License

Tools

Scheduling/Booking Software

Mac Computer

Job description

Benefits:

• Company parties
• Flexible schedule

Why you’ll love us:

• Blo is the industry leader, with over 100 North American locations and growing. Blo is a recognized brand with an international presence in the hair and beauty industry.
• Amazing product partnerships including: UNITE hair care and Glo Skin Beauty, who support and love our salon staff as much as we do.
• Dedicated to our extended Blo family. We offer our staff ongoing training, educational programs, product knowledge, skill development and career advancement opportunities for hairstylists.

Why We Will Love You:

• Work weekends and are flexible with scheduling
• Love making people feel beautiful, special and valued
• Collaborate well with stylists in a fun, professional work environment
• Understand the importance of maintaining a squeaky-clean work environment in a salon
• Responsible for creating and maintaining a superior Guest experience
• Comfortable working with scheduling/booking software
• Oversee the management of appointment calendar, optimizing schedule and maximizing bookings
• Enjoy discussing and selling hair packages/memberships and beauty products
• Support a team of hair stylists and beauty technicians

You Must Have:

• The ability to work weekends (Fridays and Saturday) and be flexible with your schedule (must be able to work peak hours as determined by the bar, typically Thursday through Saturday)
• A passion for the beauty and cosmetology industry and making people feel better
• Salon experience an asset
• Strong technical skills and experience using a Mac computer

Job Responsibilities:

• As the first and last impression for the Guest, you are a Blo brand ambassador
• You are professional, friendly, tactful, and know how to diffuse a tense situation and turn a good experience into a great one. In fact, you thrive on this!
• Participation in maintaining a professional, clean, fun and respectful work environment
• Participation in routine up-training and skill advancement
• Opportunity: potential to be cross-trained on additional services such as makeup, or be promoted to senior hairstylist or management roles