Guest Services Pro — Welcome Guests, Check-In & Reservations

Travel-Leisure-Co; Avon (CO); On-site; USD 27,000 - 38,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k with employer match

Life and accident coverage

Disability

Wellness program

Employee Assistance Program

Paid time off

Job summary

Travel + Leisure Co. is a leading hospitality and travel company seeking a Guest Services Associate to welcome guests and guide them through check-in and checkout processes.

You will provide information about the resort and area attractions, issue keys, and coordinate reservations with accuracy and care. The role emphasizes excellent English communication, cash handling, basic math, and the ability to multitask in a lively resort environment.

Qualifications

• Proven customer service experience in hospitality or retail.
• Excellent written and spoken English.
• Strong math and cash handling abilities.
• Able to multitask in a fast-paced environment.
• Detail-oriented with strong organizational skills.

Responsibilities

• Greet guests warmly and assist with check-in/check-out.
• Provide information about resort and local attractions.
• Issue keys and process room reservations and quotes.
• Handle cash and credit card transactions following procedures.
• Balance cash receipts and complete checkout procedures.
• Respond to inquiries promptly and accurately.

Skills

Customer service

Communication skills

Multitasking

Cash handling

Attention to detail

Computer skills

Job description

Travel + Leisure Co. is a leading hospitality and travel company seeking a Guest Services Associate to welcome guests and guide them through check-in and checkout processes.

You will provide information about the resort and area attractions, issue keys, and coordinate reservations with accuracy and care. The role emphasizes excellent English communication, cash handling, basic math, and the ability to multitask in a lively resort environment.