Guest Services Pro: Front Desk at Hotel

Travel Leisure Resort Development Inc; Austin (TX); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Job summary

Travel + Leisure Co. is seeking a Guest Services Associate to warmly welcome guests and support them from registration through checkout. You will provide information on the resort and local attractions while handling room rate quotes and reservations with care.

The role emphasizes friendly service, accuracy in cash handling, and the ability to work weekends and holidays in a dynamic hospitality environment. Benefits are comprehensive and support career growth within a global team.

Qualifications

• Excellent communication skills in English
• Ability to balance cash and process transactions accurately
• Strong customer service mindset and a friendly demeanor
• Ability to multitask in a fast-paced hospitality environment

Responsibilities

• Greet guests and assist from registration to checkout
• Provide information about resort and local attractions
• Process cash and card transactions following procedures
• Balance cash receipts and verify guest folios
• Reserve and confirm reservations for individuals or groups
• Respond promptly to guest inquiries and concerns

Skills

Customer service

Communication

Multitasking

Cash handling

Attention to detail

Problem solving

Tools

Cash register

Computer skills

Job description

Travel + Leisure Co. is seeking a Guest Services Associate to warmly welcome guests and support them from registration through checkout. You will provide information on the resort and local attractions while handling room rate quotes and reservations with care.

The role emphasizes friendly service, accuracy in cash handling, and the ability to work weekends and holidays in a dynamic hospitality environment. Benefits are comprehensive and support career growth within a global team.