Guest Services Pro - Ski-In/Ski-Out Luxury

East West Hospitality; Avon (CO); Presencial; USD 32.000 - 33.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Merchant ski pass

End-of-season bonus

Onsite parking

Ski-in/ski-out access

Equipment storage

Changing room

Paid sick time

401(k) employer match

Career development trainings

Discounts at Eye Pieces

Venture Sports discounts

Referral program $500

Employee assistance program

Descripción de la vacante

East West Hospitality’s Kiva at Beaver Creek is seeking a friendly Guest Service Agent to join our luxury ski-in, ski-out condo setting. You’ll deliver exceptional service to guests and owners, coordinate requests, and ensure a warm, welcoming experience.

The role features flexible shifts in a beautiful mountain environment, on-site parking, and perks like a winter incentive and potential end-of-season bonus. Fluency in English, a high school diploma, and basic computer skills are required.

Formación

• High school diploma (or higher) required.
• Fluent in English.
• Strong communication skills.
• Detail-oriented with hands-on task ability.
• Basic computer skills and POS system familiarity.

Responsabilidades

• Deliver exceptional guest and owner service, addressing requests and resolving issues promptly.
• Perform check-ins, prepare arrival packets, and manage phone communications.
• Coordinate maintenance and housekeeping needs, including basic home repairs.
• Conduct daily property walks and condo inspections, ensuring cleanliness, safety, and functionality.
• Support property upkeep tasks such as changing lightbulbs, pool care, snow removal, and grill maintenance.

Conocimientos

Communication skills

Teamwork

Attention to detail

POS system

Educación

High school diploma or higher

Herramientas

POS system

Descripción del empleo

East West Hospitality’s Kiva at Beaver Creek is seeking a friendly Guest Service Agent to join our luxury ski-in, ski-out condo setting. You’ll deliver exceptional service to guests and owners, coordinate requests, and ensure a warm, welcoming experience.

The role features flexible shifts in a beautiful mountain environment, on-site parking, and perks like a winter incentive and potential end-of-season bonus. Fluency in English, a high school diploma, and basic computer skills are required.