Guest Services Pro: Golf Simulators & Bar Experience

Five Iron Golf Las Vegas LLC; Austin (TX); On-site; USD 17,000 - 24,000; Part time

Benefits offered by this job

Health, Dental, and Vision insurance

Short-Term Disability

Accident and Critical IllnessInsurance

401(k)

Meals while working are included for免费

Job summary

Five Iron Golf Las Vegas LLC is seeking a Golf Attendant to deliver exceptional service at our Austin location. You will greet guests, guide them through golf simulators, upsell offerings, and maintain facility cleanliness while adhering to safety standards.

The role emphasizes mornings and afternoons with a non-exempt, part-time hourly schedule. Prior golf or hospitality experience is welcomed but not required. Benefits include health coverage and meals during shifts.

Qualifications

• Golf, server, and/or hospitality experience encouraged but NOT required.
• Upbeat energy and enthusiasm.
• Positive attitude.
• Ability to work in a fast-paced environment and work with a team.
• Ability to stand, walk, and bend for long periods of time.

Responsibilities

• Deliver exceptional service to guests, ensuring a fun and enjoyable experience.
• Take pride in ensuring guests' enjoyment by actively checking in with guests at the bar and in assigned simulators during their visit to ensure satisfaction and promptly address any concerns.
• Develop comprehensive knowledge of the golf simulators to guide guests in selecting appropriate gameplay, explain data outputs, and enhance their overall experience.
• Assist in organizing golf bag storage, managing golf equipment, and performing basic simulator maintenance and troubleshooting.
• Acquire and maintain comprehensive knowledge of all products and services, including technology, lessons, leagues, and memberships. Use this expertise to confidently sell and cross-sell across various offerings.
• Provide informative, engaging tours of the facility.
• Follow all Five Iron standards for guest engagement, including a first drink prompt, upselling, suggestive selling, and adhering to service scripts.
• Maintain extensive knowledge of our food and beverage offerings. Present menus, answer questions about menu items and alcohol offerings, make recommendations, and use upselling techniques.
• Use point-of-sale terminals to enter orders and process payments accurately.
• Serve food and beverages in a timely and courteous manner.
• Ensure golf simulators, and surrounding areas are clean and guest-ready.
• Follow all health and safety regulations regarding food handling, alcohol service, and cleanliness.
• Verify guests' legal drinking age.

Skills

Hospitality

Guest service

Communication

Teamwork

Physical stamina

Licensing

Job description

Five Iron Golf Las Vegas LLC is seeking a Golf Attendant to deliver exceptional service at our Austin location. You will greet guests, guide them through golf simulators, upsell offerings, and maintain facility cleanliness while adhering to safety standards.

The role emphasizes mornings and afternoons with a non-exempt, part-time hourly schedule. Prior golf or hospitality experience is welcomed but not required. Benefits include health coverage and meals during shifts.