Golf Guest Experience Specialist

Five Iron Golf; Austin (TX); On-site; USD 17,000 - 24,000; Part time

Benefits offered by this job

Health, Dental, and Vision insurance

Short-Term Disability

401(k)

Meals while working are included for無料

Job summary

Five Iron Golf in Austin is hiring for morning/afternoon Golf Attendants as part-time guest services specialists. You’ll deliver hospitality, guide guests through golf simulators, upsell offerings, and maintain a clean, safe venue.

This role emphasizes friendly, on-brand service, strong communication, and the ability to work mornings/afternoons in a fast-paced environment with tips included.

Qualifications

• Hospitality, server, or golf/entertainment experience is helpful but not required.
• Energetic, upbeat demeanor.
• Positive attitude and teamwork.
• Ability to thrive in a fast-paced environment and collaborate with others.
• Must be able to stand, walk, and bend for extended periods and lift up to 50 lbs.
• Must obtain proper licensing/certifications as required by the location.
• Clear verbal and written communication skills.

Responsibilities

• Deliver exceptional guest service to create a fun, memorable experience.
• Check in with guests at the bar and in simulators to ensure satisfaction and address concerns.
• Learn golf simulators to guide gameplay, explain outputs, and enhance the experience.
• Assist with organizing golf bags, managing equipment, and basic simulator maintenance.
• Know products and services to confidently sell and cross-sell offerings.
• Provide informative facility tours to guests.
• Follow Five Iron engagement standards, including upselling and scripts.
• Maintain knowledge of food and beverage offerings; present menus, make recommendations, upsell.
• Use POS terminals to enter orders and process payments.
• Serve food and beverages promptly and courteously.
• Keep simulators and surrounding areas clean and guest-ready.
• Follow health and safety regulations and verify guests' ages.

Skills

Hospitality experience

Positive attitude

Team player

Fast-paced environment

Physical stamina

Lifting up to 50 lbs

Licensing & certifications

Verbal & written communication

Job description

Five Iron Golf in Austin is hiring for morning/afternoon Golf Attendants as part-time guest services specialists. You’ll deliver hospitality, guide guests through golf simulators, upsell offerings, and maintain a clean, safe venue.

This role emphasizes friendly, on-brand service, strong communication, and the ability to work mornings/afternoons in a fast-paced environment with tips included.