Golf Attendant — Morning/Afternoon Guest Services

Five Iron Golf Cincinnati LLC; Louisville (KY); On-site; USD 21,000 - 25,000; Part time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Short-Term Disability

Accident Insurance

401(k)

Job summary

Five Iron Golf is seeking morning/afternoon Golf Attendants to deliver exceptional hospitality in a fast-paced venue in Louisville, KY. You will greet guests, guide gameplay on golf simulators, upsell offerings, and ensure a safe, clean, and enjoyable experience.

Move through a busy floor supporting bar, food and beverage service, and simulator operations while learning all products and services. This is a part-time, hourly position with tips and a strong focus on guest engagement.

Qualifications

• Golf, server, and/or hospitality experience encouraged but NOT required.
• Upbeat energy and enthusiasm.
• Positive attitude.
• Ability to work in a fast-paced environment and work with a team.
• Ability to stand, walk, and bend for long periods of time.
• Ability to lift up to 50 lbs.
• Ability to obtain proper licensing and certifications for the location.
• Proficient verbal and written communication skills.

Responsibilities

• Deliver exceptional service to guests, ensuring a fun and enjoyable experience
• Take pride in ensuring guests' enjoyment by actively checking in with guests at the bar and in assigned simulators during their visit to ensure satisfaction and promptly address any concerns
• Develop comprehensive knowledge of the golf simulators to guide guests in selecting appropriate gameplay, explain data outputs, and enhance their overall experience
• Assist in organizing golf bag storage, managing golf equipment, and performing basic simulator maintenance and troubleshooting
• Acquire and maintain comprehensive knowledge of all products and services, including technology, lessons, leagues, and memberships. Use this expertise to confidently sell and cross-sell across various offerings.
• Provide informative, engaging tours of the facility.
• Follow all Five Iron standards for guest engagement, including a first drink prompt, upselling, suggestive selling, and adhering to service scripts.
• Maintain extensive knowledge of our food and beverage offerings. Present menus, answer questions about menu items and alcohol offerings, make recommendations, and use upselling techniques
• Use point-of-sale terminals to enter orders and process payments accurately
• Serve food and beverages in a timely and courteous manner
• Ensure golf simulators, and surrounding areas are clean and guest-ready
• Follow all health and safety regulations regarding food handling, alcohol service, and cleanliness
• Verify guests' legal drinking age

Skills

Hospitality experience

Energetic personality

Team player

Customer service

Job description

Five Iron Golf is seeking morning/afternoon Golf Attendants to deliver exceptional hospitality in a fast-paced venue in Louisville, KY. You will greet guests, guide gameplay on golf simulators, upsell offerings, and ensure a safe, clean, and enjoyable experience.

Move through a busy floor supporting bar, food and beverage service, and simulator operations while learning all products and services. This is a part-time, hourly position with tips and a strong focus on guest engagement.