Guest Services Attendant — Golf & Simulators

Five Iron Golf Indianapolis LLC; Indianapolis (IN); On-site; USD 17,000 - 24,000; Part time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Short-Term Disability

Accident and Critical IllnessInsurance

401(k)

Meals during shifts

Job summary

Five Iron Golf Indianapolis LLC is seeking morning and afternoon Golf Attendants to deliver exceptional guest service at our high-energy golf lounges. You will welcome guests, guide them through simulator play, upsell offerings, and use our POS to handle orders.

The role emphasizes a friendly, can-do attitude, teamwork, and the ability to stay upbeat in a fast-paced environment. Benefits include health/dental/vision, disability coverage, a 401(k), and complimentary meals during shifts.

Qualifications

• Golf, server, or hospitality experience encouraged but not required.
• Upbeat energy and enthusiasm.
• Positive attitude.
• Ability to work in a fast-paced environment and with a team.
• Ability to stand, walk, and bend for long periods.
• Ability to lift up to 50 lbs.
• Ability to obtain proper licensing and certifications for the location.
• Proficient verbal and written communication skills.

Responsibilities

• Deliver exceptional service to guests and ensure a fun experience.
• Check in with guests at the bar and simulators to ensure satisfaction and address concerns.
• Develop knowledge of golf simulators to guide gameplay and explain data outputs.
• Assist in organizing golf bags, equipment, and basic simulator maintenance.
• Know products and services to confidently upsell across offerings.
• Provide informative, engaging tours of the facility.
• Follow Five Iron engagement standards and service scripts.
• Present menus, answer questions, and upsell food and beverages.
• Use POS terminals to enter orders and process payments.
• Serve food and drinks promptly and courteously.
• Keep simulators and areas clean and guest-ready.
• Follow health and safety regulations and verify drinking age.

Skills

Guest service

Hospitality

Upselling

Job description

Five Iron Golf Indianapolis LLC is seeking morning and afternoon Golf Attendants to deliver exceptional guest service at our high-energy golf lounges. You will welcome guests, guide them through simulator play, upsell offerings, and use our POS to handle orders.

The role emphasizes a friendly, can-do attitude, teamwork, and the ability to stay upbeat in a fast-paced environment. Benefits include health/dental/vision, disability coverage, a 401(k), and complimentary meals during shifts.