Guest Services Pro - Front Desk, Room for Growth

AJS Hotels; Louisville (KY); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Health insurance

401K match

Free parking

Free gym access

Job summary

A prominent hotel chain in Louisville is seeking a dedicated front desk attendant to manage guest check-ins and check-outs while providing excellent customer service. This role requires strong communication skills, problem-solving abilities, and a high school diploma or GED. Ideal candidates should have at least 2 years of customer service experience, preferably in the hospitality industry. Full-time and part-time positions available, along with a comprehensive benefits package including health insurance and a 401K match.

Qualifications

• 2 years of customer service experience preferably in the hospitality industry.
• Excellent oral and written communication skills.
• Ability to analyze and solve problems.

Responsibilities

• Process all guest check-ins and check-outs.
• Secure payment and activate room keys.
• Anticipate and respond to guests' needs.

Skills

Customer service experience

Basic computer skills

Fluency in English

Problem-solving ability

Education

High School Diploma or GED

Job description

A prominent hotel chain in Louisville is seeking a dedicated front desk attendant to manage guest check-ins and check-outs while providing excellent customer service. This role requires strong communication skills, problem-solving abilities, and a high school diploma or GED. Ideal candidates should have at least 2 years of customer service experience, preferably in the hospitality industry. Full-time and part-time positions available, along with a comprehensive benefits package including health insurance and a 401K match.