Guest Services Pro - Front Desk & Guest Care

HHM Hospitality; Mishawaka (IN); On-site; USD 28,000 - 35,000; Full time

Benefits offered by this job

Medical, Dental and Vision Health Insurance

Paid Time Off

401k Company Match

Daily Pay

Travel Discounts

Employee Assistance Program

Job summary

HHM Hospitality in Mishawaka, Indiana is seeking a Guest Service Agent to greet and service guests courteously. Responsibilities include handling check-ins, managing reservations, and ensuring guest satisfaction. A high school diploma is preferred along with customer service experience.

The position offers various benefits including medical insurance, paid time off, and a 401k company match. Candidates should expect to work flexible schedules including holidays and weekends.

Qualifications

• Previous customer service experience or equivalent training required.
• Knowledge of PMS systems preferred.

Responsibilities

• Greet, register and service guests in a friendly manner.
• Respond to guest requests and resolve complaints.
• Ensure overall guest satisfaction.
• Make and confirm reservations.

Skills

Customer service experience

Knowledge of PMS systems

Education

High School diploma or equivalent

Job description

HHM Hospitality in Mishawaka, Indiana is seeking a Guest Service Agent to greet and service guests courteously. Responsibilities include handling check-ins, managing reservations, and ensuring guest satisfaction. A high school diploma is preferred along with customer service experience.

The position offers various benefits including medical insurance, paid time off, and a 401k company match. Candidates should expect to work flexible schedules including holidays and weekends.