Resort Front Desk: Guest Experience & Reservations

Travel Leisure Resort Development Inc; United States; On-site; USD 43,841,000 - 59,314,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Flexible spending accounts

Life and accident coverage

Disability

Paid time off (PTO)

401k with employer match

Job summary

Travel + Leisure Co. is seeking a Guest Services Associate to warmly welcome guests from around the world, assist with registration to checkout, and provide information about the resort and attractions.

You will handle reservations, quote room rates, and ensure accurate cash handling in a fast-paced environment. Qualifications include excellent English communication, basic math, and a professional, attentive demeanor.

Qualifications

• Excellent communication in English.
• Basic math and cash handling skills.
• Ability to multitask in a fast-paced environment.
• Professional appearance and a positive attitude.

Responsibilities

• Register guests and issue unit keys; explain resort and area attractions.
• Process cash and credit card transactions following procedures.
• Balance cash receipts and complete checkout procedures.
• Reserve and confirm reservations; provide room rate quotes.
• Respond promptly to guest inquiries and concerns.

Skills

Excellent communication

English proficiency

Cash handling

Multitasking

Job description

Travel + Leisure Co. is seeking a Guest Services Associate to warmly welcome guests from around the world, assist with registration to checkout, and provide information about the resort and attractions.

You will handle reservations, quote room rates, and ensure accurate cash handling in a fast-paced environment. Qualifications include excellent English communication, basic math, and a professional, attentive demeanor.