Guest Services Pro - Front Desk Agent (Part-Time)

Highgate Hotels, LP; Ontario (CA); On-site; USD 26,000 - 28,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) with match

Paid holidays

Paid vacation

Paid sick leave

EAP

Tuition reimbursement

Jury duty leave

Personal leave

Medical leave

Military leave

Job summary

Residence Inn Ontario is hiring a Front Desk Agent to provide courteous and efficient service at check-in, during stay, and at checkout. You will balance and prepare shift paperwork, handle guest inquiries, and promote hotel programs while maintaining a welcoming atmosphere.

The role requires computer experience, good communication, and the ability to multitask in a busy front desk environment. This part-time hourly position offers benefits and opportunities for growth.

Qualifications

• High school diploma or equivalent required.
• Experience in a hotel or related field preferred.
• College coursework helpful for related field.
• Computer experience required.

Responsibilities

• Assist guests with check-in/check-out.
• Provide information on local attractions and transportation.
• Follow cash handling and credit policies.
• Maintain a professional and welcoming front desk presence.

Skills

Customer service

Communication

Multitasking

Team player

Education

High School diploma or equivalent

College coursework helpful

Tools

Computer skills

Job description

Residence Inn Ontario is hiring a Front Desk Agent to provide courteous and efficient service at check-in, during stay, and at checkout. You will balance and prepare shift paperwork, handle guest inquiries, and promote hotel programs while maintaining a welcoming atmosphere.

The role requires computer experience, good communication, and the ability to multitask in a busy front desk environment. This part-time hourly position offers benefits and opportunities for growth.