Guest Services Pro - Flexible Shifts, Growth & Bonus

My Place Hotels; Plainfield (IN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive Pay

Monthly Bonus Potential

Flexible Scheduling

Direct Deposit

Cross-Training

Growth Potential

Job summary

My Place Hotel in Plainfield, IN is looking for a Guest Services Representative to be the friendly face of the property. You will handle check-ins/outs, reservations, and guest charges, ensuring a smooth stay for every guest.

The role requires strong communication, reliability, and the ability to multitask in a busy front desk environment. Competitive pay, flexible scheduling, and growth opportunities are offered.

Qualifications

• Proficiency with Microsoft Office is expected.
• Excellent verbal and written communication skills.
• Ability to juggle multiple tasks with accuracy and organization.
• Reliable, professional, and punctual in daily tasks.

Responsibilities

• Greet guests and manage check-ins/outs per hotel policy.
• Record charges for rooms, taxes, store purchases, and pet fees.
• Provide local information and resolve concerns professionally.
• Operate the phone system and manage wake-up calls.
• Maintain front desk records and assist with night audit checklist.
• Promote Stay Rewarded loyalty program and assist with housekeeping tasks as needed.

Skills

Microsoft Office

Communication skills

Multi-tasking

Dependability

Attention to detail

Job description

My Place Hotel in Plainfield, IN is looking for a Guest Services Representative to be the friendly face of the property. You will handle check-ins/outs, reservations, and guest charges, ensuring a smooth stay for every guest.

The role requires strong communication, reliability, and the ability to multitask in a busy front desk environment. Competitive pay, flexible scheduling, and growth opportunities are offered.