Guest Services Pro – Brooklyn, Part-Time

Live Nation, Inc; New York (NY); Hybrid; USD 23,000 - 28,000; Part time

Job summary

Live Nation Entertainment in Brooklyn, NY is seeking a part-time Guest Service Representative to interact with guests, answer inquiries, and resolve issues during events. You will help maintain guest satisfaction, process orders, and provide information about our products and services.

The role requires strong communication, problem-solving, and teamwork, with the ability to handle the physical demands of venue environments.

Qualifications

• Strong strategic thinking and creative problem solving skills.
• Excellent verbal, written and interpersonal communication skills.
• Acute sense of judgment, tact and diplomacy.

Responsibilities

• Deliver exemplary customer service to maintain customer loyalty.
• Answer inbound calls to resolve customer concerns and provide information about products or services.
• Record details of inquiries and actions taken; escalate issues as needed.
• Assist guests with questions, needs or requests during shows and events.

Skills

Strategic thinking

Creative problem solving

Verbal communication

Job description

Live Nation Entertainment in Brooklyn, NY is seeking a part-time Guest Service Representative to interact with guests, answer inquiries, and resolve issues during events. You will help maintain guest satisfaction, process orders, and provide information about our products and services.

The role requires strong communication, problem-solving, and teamwork, with the ability to handle the physical demands of venue environments.