Guest Services Officer, Back Office – Hotel Operations

Hyatt Hotels Corporation; Town of Thompson (NY); Presencial; USD 32.000 - 42.000; Jornada completa

Descripción de la vacante

Hyatt Hotels Corporation seeks a Guest Services Officer - Back Office to support the Rooms Division and ensure an excellent, consistent guest experience while contributing to smooth back-office operations.

Ideal candidates will have a hospitality or tourism degree and at least 2 years in hotel operations, with strong customer service and communication skills.

Positions at Hyatt properties include Hyatt Regency Grand Cypress (Orlando), Grand Hyatt Indian Wells, and Grand Hyatt at SFO.

Formación

• Ideally with a relevant degree or diploma in Hospitality or Tourism management.
• Minimum 2 years work experience in hotel operations.
• Good customer service, communications and interpersonal skills.

Responsabilidades

• Provide an excellent and consistent level of service to customers.
• Contribute to the smooth and efficient running of the back office within the Rooms Division.

Conocimientos

Customer service

Interpersonal skills

Communication skills

Educación

Hospitality or Tourism degree/diploma

Descripción del empleo

Hyatt Hotels Corporation seeks a Guest Services Officer - Back Office to support the Rooms Division and ensure an excellent, consistent guest experience while contributing to smooth back-office operations.

Ideal candidates will have a hospitality or tourism degree and at least 2 years in hotel operations, with strong customer service and communication skills.

Positions at Hyatt properties include Hyatt Regency Grand Cypress (Orlando), Grand Hyatt Indian Wells, and Grand Hyatt at SFO.