Guest Experience & Communications Specialist

Hyatt Hotels Corporation; Town of Thompson (NY); Presencial; USD 17.000 - 28.000; Jornada completa

Descripción de la vacante

Hyatt Hotels Corporation is seeking a Guest Services Officer - Communication Center to deliver excellent, consistent service to guests and colleagues across our worldwide network. This entry-level, full-time role focuses on efficient operations within the Communication Center of the Rooms Division, ensuring seamless guest experiences.

Ideal candidates have a relevant hospitality degree or diploma, at least 2 years in hotel operations, and strong customer service, communication, and interpersonal

Formación

• Ideally with a relevant degree or diploma in Hospitality or Tourism management.
• Minimum 2 years work experience in hotel operations.
• Good customer service, communications and interpersonal skills are a must.

Responsabilidades

• You will be responsible to provide an excellent and consistent level of service to your customers.
• Guest Services Officer - Communication Center is responsible to contribute to the smooth and efficient running of the Communication Center within the Rooms Division.

Conocimientos

Customer service

Interpersonal skills

Communication skills

Hotel operations

Educación

Hospitality or Tourism management degree/diploma

Descripción del empleo

Hyatt Hotels Corporation is seeking a Guest Services Officer - Communication Center to deliver excellent, consistent service to guests and colleagues across our worldwide network. This entry-level, full-time role focuses on efficient operations within the Communication Center of the Rooms Division, ensuring seamless guest experiences.

Ideal candidates have a relevant hospitality degree or diploma, at least 2 years in hotel operations, and strong customer service, communication, and interpersonal