Guest Services & Membership Associate (Per Diem)

Planet Fitness - TG3E/CM3; Morgan Place (OH); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Medical Insurance

Paid Time Off

401(K) and Roth

Job summary

Planet Fitness - TG3E/CM3 is seeking a Floater/Member Services Representative for per diem, on-site work in Ohio. The role handles member inquiries, membership sign-ups, and front desk duties while maintaining a clean, welcoming gym environment.

duties include greeting members, processing memberships and payments, answering phones, and promoting current offers such as Black Card upgrades. A positive attitude and reliability are essential for delivering a high-quality member experience.

Qualifications

• Provide friendly, professional service to members and guests.
• Answer member questions and resolve concerns promptly.
• Assist with tours, sign-ups, and membership changes.

Responsibilities

• Greet members and guests in a friendly, professional manner.
• Assist with account inquiries, billing questions, and payments.
• Process new memberships, cancellations, and renewals accurately.

Skills

Customer Service

Sales

Membership Support

Front Desk

Education

High school diploma

Tools

POS system

Job description

Planet Fitness - TG3E/CM3 is seeking a Floater/Member Services Representative for per diem, on-site work in Ohio. The role handles member inquiries, membership sign-ups, and front desk duties while maintaining a clean, welcoming gym environment.

duties include greeting members, processing memberships and payments, answering phones, and promoting current offers such as Black Card upgrades. A positive attitude and reliability are essential for delivering a high-quality member experience.