Guest Services Leader — Flexible Schedule & Weekly Pay

Pilot Company; Ionia (MI); On-site; USD 20,664 - 30,307; Full time

Benefits offered by this job

Fuel Discount

Nation-wide Medical Plan/Dental/Vision

401(k)

Flexible Spending Accounts

Adoption Assistance

Tuition Reimbursement

Flexible Schedule

Weekly Pay

Job summary

Pilot Company is a leading network of travel centers with a vast footprint and a commitment to customer service. The Shift Leader will supervise store operations, support management, and ensure a safe, clean, and customer-focused environment.

Candidates should have retail experience and strong math/computer skills. Pay rates start at $14.95–$22.22 per hour, with comprehensive benefits including medical, 401(k), and tuition reimbursement.

Qualifications

• Experience in retail operations or store leadership is preferred.
• Strong customer service and communication skills.
• Proficiency with computers, calculators, and basic office software.
• Ability to work well with others and manage a team.
• Willingness to work nights, days, weekends, and holidays.
• Background check is required for employment.

Responsibilities

• Oversee daily store operations and supervise team members.
• Ensure high-quality customer service and resolve issues promptly.
• Support managers with tasks to keep facilities clean, maintained, and efficient.

Skills

Retail operations

Customer service

Computer literacy

Teamwork

Flexible scheduling

Background check

Job description

Pilot Company is a leading network of travel centers with a vast footprint and a commitment to customer service. The Shift Leader will supervise store operations, support management, and ensure a safe, clean, and customer-focused environment.

Candidates should have retail experience and strong math/computer skills. Pay rates start at $14.95–$22.22 per hour, with comprehensive benefits including medical, 401(k), and tuition reimbursement.