Guest Services Leader — Store Ops with Flexible Schedule

Pilot Company; Ellensburg (WA); On-site; USD 26,752 - 41,190; Full time

Benefits offered by this job

Fuel Discount

Nation-wide Medical Plan/Dental/Vision

401(k)

Flexible Spending Accounts

Adoption Assistance

Tuition Reimbursement

Flexible Schedule

Weekly Pay

Job summary

Pilot Company is hiring a Shift Leader to supervise store operations and guest services. The ideal candidate brings strong customer service, teamwork, and the ability to work a flexible schedule across days, nights, and holidays.

Pay starts between $19.42 and $29.90 per hour, with benefits including medical plan, 401(k), and tuition assistance. Join a safety-conscious team with a focus on quality and guest satisfaction.

Qualifications

• Previous experience in retail operations or guest services
• Excellent customer service and interpersonal skills
• Willingness to work a flexible schedule including nights, weekends and holidays

Responsibilities

• Supervise employees and store operations to ensure smooth daily performance
• Respond to customer needs and maintain a customer-focused culture
• Assist managers with tasks to keep facilities well-maintained and running smoothly

Skills

Customer service

Teamwork

Calculator proficiency

Computer proficiency

Flexible schedule

Background check

Tools

Calculator

Computer

Job description

Pilot Company is hiring a Shift Leader to supervise store operations and guest services. The ideal candidate brings strong customer service, teamwork, and the ability to work a flexible schedule across days, nights, and holidays.

Pay starts between $19.42 and $29.90 per hour, with benefits including medical plan, 401(k), and tuition assistance. Join a safety-conscious team with a focus on quality and guest satisfaction.