Guest Services Leader - Flexible Schedule, Fuel Discount

Pilot Flying J; Raphine (VA); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Fuel discount

Health plan

Dental

Vision

401(k)

FSAs

Adoption assistance

Tuition reimbursement

Flexible schedule

Weekly pay

Job summary

Pilot Company seeks a Shift Leader to supervise store operations and coach team members. Strong customer service and retail knowledge are essential, with the ability to work varying shifts including nights and weekends.

You will support store management, ensure accuracy of transactions, and maintain a welcoming, safety-conscious environment across our locations. Competitive pay starts at $15.70–$23.33 per hour with benefits.

Qualifications

• Experience or working knowledge of retail operations is preferred.
• Excellent customer service skills and a customer-focused approach.
• Proficiency with a calculator, computer and basic equipment.
• Ability to work with diverse team members and management levels.
• Willingness to work nights, days, weekends and holidays.
• A background check is required.

Responsibilities

• Supervise store employees and overall store operations.
• Respond to customer needs with strong service and maintain a welcoming environment.
• Assist store managers with tasks to keep facilities well-maintained and running smoothly.

Skills

Retail operations

Customer service

Technical literacy

Teamwork

Flexible schedule

Background check

Job description

Pilot Company seeks a Shift Leader to supervise store operations and coach team members. Strong customer service and retail knowledge are essential, with the ability to work varying shifts including nights and weekends.

You will support store management, ensure accuracy of transactions, and maintain a welcoming, safety-conscious environment across our locations. Competitive pay starts at $15.70–$23.33 per hour with benefits.