Guest Services Leader

Pilotcompany; Hope Hull (AL); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Fuel Discount

Medical Plan

Dental Plan

Vision Plan

401(k)

Flexible Spending Accounts

Adoption Assistance

Tuition Reimbursement

Flexible Schedule

Weekly Pay

Job summary

PFJ is seeking a Shift Leader in Hope Hull, AL to supervise store staff and daily operations. The role emphasizes outstanding customer service and proactive support for managers to keep facilities well-maintained and running smoothly.

The ideal candidate will have experience in retail operations, strong numerical skills, and the ability to work nights, days, weekends, and holidays. This position offers competitive hourly pay and benefits.

Qualifications

• Previous experience in retail operations.
• Strong customer service focus.
• Proficient with calculator and computer.

Responsibilities

• Supervise employees and store operations.
• Respond to customer needs and maintain service quality.
• Assist managers with tasks to keep store running smoothly.

Skills

Retail operations experience

Customer service excellence

Team collaboration

Calculator proficiency

Job description

Shift Leaders are responsible for supervising employees and general operations of the store. The ideal candidate for this position would possess excellent customer service skills to respond to the needs of customers. In addition, this candidate would be self-motivated and ready to assist the managers with any tasks that need to be executed to keep our facilities well-maintained and running smoothly. This person would be knowledgeable of store operations and PFJ's commitment to quality and customer service.

Pay Rates Starting between: $14.16 - $20.58 / hour

• Previous experience or working knowledge of retail operations
• Incredible customer service skills & the ability to help maintain a customer focused culture
• Must be proficient with a calculator, computer, and other equipment
• Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives
• Must be able to work a flexible schedule of nights, days, weekends, and holidays
• Background check is required

• Fuel Discount
• Nation-wide Medical Plan/Dental/Vision
• 401(k)
• Flexible Spending Accounts
• Adoption Assistance
• Tuition Reimbursement
• Flexible Schedule
• Weekly Pay