Guest Services Leader

Pilot Flying J; Fairview (TN); On-site; USD 19,561 - 29,067; Full time

Benefits offered by this job

Fuel Discount

Nation-wide Medical Plan/Dental/Vision

401(k)

Flexible Spending Accounts

Adoption Assistance

Tuition Reimbursement

Flexible Schedule

Weekly Pay

Job summary

Pilot Flying J in Fairview, TN, is seeking Shift Leaders responsible for supervising employees and operations of the store. The ideal candidates will possess excellent customer service skills and a solid understanding of retail operations.

Additionally, they should be self-motivated, ready to assist managers, and able to work flexible schedules including nights, weekends, and holidays. Various benefits like Fuel Discount, Medical Plan, and 401(k) are offered.

Qualifications

• Previous experience or working knowledge of retail operations.
• Ability to work as part of a team and interact with various levels.
• Must be able to work a flexible schedule.

Responsibilities

• Supervise employees and general operations of the store.
• Assist managers with necessary tasks for smooth operations.
• Respond to customer needs effectively.

Skills

Excellent customer service skills

Knowledge of retail operations

Teamwork ability

Proficiency with calculator and computer

Job description

Job Description

Responsibilities

Shift Leaders are responsible for supervising employees and general operations of the store. The ideal candidate for this position would possess excellent customer service skills to respond to the needs of customers. In addition, this candidate would be self‑motivated and ready to assist the managers with any tasks that need to be executed to keep our facilities well‑maintained and running smoothly. This person would be knowledgeable of store operations and PFJ’s commitment to quality and customer service.

Pay

Pay Rates Starting between: $14.20 - $21.10 / hour

Qualifications

• Previous experience or working knowledge of retail operations
• Incredible customer service skills & the ability to help maintain a customer focused culture
• Must be proficient with a calculator, computer, and other equipment
• Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives
• Must be able to work a flexible schedule of nights, days, weekends, and holidays
• Background check is required

Additional Information

• Fuel Discount
• Nation‑wide Medical Plan/Dental/Vision
• 401(k)
• Flexible Spending Accounts
• Adoption Assistance
• Tuition Reimbursement
• Flexible Schedule
• Weekly Pay

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.

Military encouraged to apply.