Guest Services Leader

Pilot Flying J; Washington Court House (OH); On-site; USD 20,595 - 30,610; Full time

Benefits offered by this job

Fuel Discount

Nation-wide Medical Plan/Dental/Vision

401(k)

Flexible Spending Accounts

Adoption Assistance

Tuition Reimbursement

Flexible Schedule

Weekly Pay

Job summary

Pilot Flying J is looking for a Shift Leader to supervise store operations in Washington Court House, Ohio. The ideal candidate will have strong customer service skills and retail knowledge, with responsibilities including managing employees and ensuring customer satisfaction.

The position offers a flexible schedule and various benefits, including a fuel discount, medical plans, and tuition reimbursement. Candidates with a retail background are encouraged to apply.

Qualifications

• Previous experience or working knowledge of retail operations.
• Incredible customer service skills with a focus on customer satisfaction.
• Ability to work as part of a team and interact with various levels of staff.
• Must work a flexible schedule of nights, days, weekends, and holidays.

Responsibilities

• Supervise employees and manage store operations.
• Assist managers with tasks to maintain facility operations.
• Respond to customer needs effectively.

Skills

Customer service skills

Knowledge of retail operations

Team collaboration

Proficiency with computers and calculators

Job description

Job Description

Shift Leaders are responsible for supervising employees and general operations of the store. The ideal candidate for this position would possess excellent customer service skills to respond to the needs of customers. In addition, this candidate would be self‑motivated and ready to assist the managers with any tasks that need to be executed to keep our facilities well‑maintained and running smoothly. This person would be knowledgeable of store operations and PFJ’s commitment to quality and customer service.

Pay Rates Starting between: $14.95 - $22.22 / hour

Qualifications

• Previous experience or working knowledge of retail operations
• Incredible customer service skills & the ability to help maintain a customer focused culture
• Must be proficient with a calculator, computer, and other equipment
• Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives
• Must be able to work a flexible schedule of nights, days, weekends, and holidays
• Background check is required

Additional Information

• Fuel Discount
• Nation‑wide Medical Plan/Dental/Vision
• 401(k)
• Flexible Spending Accounts
• Adoption Assistance
• Tuition Reimbursement
• Flexible Schedule
• Weekly Pay

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.

Military encouraged to apply.