Guest Services Lead: Shift Supervisor & Elevate Experience

Pilot-Company-3; Chicopee (MA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Fuel Discount

Nation-wide Medical Plan/Dental/Vision

401(k)

Flexible Spending Accounts

Adoption Assistance

Tuition Reimbursement

Flexible Schedule

Weekly Pay

Job summary

Pilot Company in Chicopee, MA is hiring for a Guest Services Associate to manage merchandise and fuel transactions. You will lead a shift of 1–2 cashiers, handle all types of payments, and ensure quality service to every guest.

Responsibilities include end-of-shift reporting, adherence to alcohol/tobacco sale rules, and maintaining a clean work area while assisting with other center tasks. Pay ranges from $16.94 to $23.00 per hour, with benefits offered.

Qualifications

• Cash handling and customer service experience.
• Ability to lead a shift of 1–2 cashiers and ensure smooth transactions.
• Maintain a clean, organized work area and follow policies.

Responsibilities

• Lead a shift of 1–2 cashiers to process all cash, credit, and debit transactions.
• Complete end-of-shift reports and close out procedures.
• Maintain an organized and clean work area; promote and sell products.

Skills

Cash handling

Customer service

Shift leadership

Job description

Pilot Company in Chicopee, MA is hiring for a Guest Services Associate to manage merchandise and fuel transactions. You will lead a shift of 1–2 cashiers, handle all types of payments, and ensure quality service to every guest.

Responsibilities include end-of-shift reporting, adherence to alcohol/tobacco sale rules, and maintaining a clean work area while assisting with other center tasks. Pay ranges from $16.94 to $23.00 per hour, with benefits offered.