Guest Services Lead - Front Desk (Flexible Scheduling)

Island Hospitality Management; Linthicum (MD); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Healthcare including Medical, Dental,-

Job summary

Island Hospitality Management is seeking a Front Desk Agent to manage all aspects of front desk operations and be a key reference for guests and vendors.

The ideal candidate will display professionalism, outstanding communication, and the ability to work in a fast-paced environment with flexible scheduling as needed.

Weekly hours vary with occupancy and season, and the position offers opportunities for growth within Island Hospitality Management.

Qualifications

• Check-in/Check-out hotel guests.
• Process all payments according to established hotel requirements.
• Provide information and assistance to all guests and vendors.
• Prepares all necessary reports during each shift for the management team

Responsibilities

• Manage front desk operations and serve as reference for guests and vendors.
• Maintain professionalism and courteous communication in a fast-paced environment.
• Coordinate with management on shift reports and guest services.

Skills

Team player

Problem solving

Stress management

Guest service

Job description

Island Hospitality Management is seeking a Front Desk Agent to manage all aspects of front desk operations and be a key reference for guests and vendors.

The ideal candidate will display professionalism, outstanding communication, and the ability to work in a fast-paced environment with flexible scheduling as needed.

Weekly hours vary with occupancy and season, and the position offers opportunities for growth within Island Hospitality Management.