Guest Services Lead — Flexible Schedule + Fuel Discount

Pilot Flying J; Mount Sterling (KY); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Fuel discount

Medical plan (Nation-wide)

401(k)

FSAs

Adoption assistance

Tuition reimbursement

Flexible schedule

Weekly pay

Job summary

Pilot Company is seeking a Shift Leader in Mount Sterling, KY to supervise staff and manage daily store operations at our travel center. The role emphasizes high-quality customer service and efficient operations to keep facilities well-maintained and running smoothly.

Ideal candidates will have experience in retail, strong teamwork, and flexibility to work nights, days, weekends, and holidays. A background check is required and weekly pay is offered.

Qualifications

• Retail operations experience preferred.
• Strong customer service and communication.
• Ability to handle multiple tasks and priorities.
• Background check required.

Responsibilities

• Supervise employees and store operations.
• Provide excellent customer service and respond to customer needs.
• Assist managers with tasks and maintain facilities and cleanliness.
• Uphold Pilot Company standards and policies.

Skills

Customer service

Retail experience

Teamwork

Flexible schedule

Tech literacy

Tools

POS systems

Calculator

Computer literacy

Job description

Pilot Company is seeking a Shift Leader in Mount Sterling, KY to supervise staff and manage daily store operations at our travel center. The role emphasizes high-quality customer service and efficient operations to keep facilities well-maintained and running smoothly.

Ideal candidates will have experience in retail, strong teamwork, and flexibility to work nights, days, weekends, and holidays. A background check is required and weekly pay is offered.