Guest Services & Information Desk Associate

Hackensack Meridian Health; Perth Amboy (NJ); On-site; USD 32,000 - 42,000; Full time

Job summary

Hackensack Meridian Health is seeking an Information & Guest Services Representative to warmly welcome guests, assist with visitor passes, and guide visitors to Medical Center services. The role requires strong communication, reliability, and a professional lobby presence.

Ideal candidates have 1–2 years of relevant experience, are proficient with Microsoft Office and Google Suite, and may be bilingual in English and Spanish.

Qualifications

• Excellent written and verbal communication skills.
• One to two years relevant working experience.
• Proficient with Microsoft Office and Google Suite platforms.

Responsibilities

• Welcome guests and respond to visitor requests.
• Provide directions to Medical Center services.
• Answer questions about services and policies.
• Maintain professional image of lobby areas.
• Support staff with front-desk duties as needed.

Skills

Communication skills

Bilingual English/Spanish

Front desk experience

Education

High School diploma / GED

Tools

Microsoft Office

Google Suite

Job description

Hackensack Meridian Health is seeking an Information & Guest Services Representative to warmly welcome guests, assist with visitor passes, and guide visitors to Medical Center services. The role requires strong communication, reliability, and a professional lobby presence.

Ideal candidates have 1–2 years of relevant experience, are proficient with Microsoft Office and Google Suite, and may be bilingual in English and Spanish.