Guest Services Host – Warm Welcomes & Reservations

Travel-Leisure-Co; Fort Lauderdale (FL); Vor Ort; USD 32.000 - 42.000; Vollzeit

Benefits dieser Stelle

Medical

Dental

Vision

Flexible spending accounts

Life and accident coverage

Disability

Paid time off

401k with employer match

Wellness program

Employee Assistance Program

Zusammenfassung

Travel + Leisure Co. seeks a Guest Services Associate to warmly welcome guests, assist with registration and checkout, and provide information about the resort and local attractions. Responsibilities include handling room quotes, reservations, and cash transactions while maintaining accuracy and courtesy.

The role emphasizes strong communication, problem solving, and the ability to multitask in a fast-paced hospitality environment. Benefits support associates who work 30+ hours weekly.

Qualifikationen

• Excellent communication skills with the ability to read, write and understand English.
• Basic math and cash handling knowledge.
• Ability to multitask in a fast paced environment.

Aufgaben

• Greet guests warmly and guide them from registration to checkout.
• Provide room rate quotes and confirm reservations.
• Issue and release unit keys and share information about the resort and local attractions.
• Process cash and credit card transactions following established procedures.
• Balance cash receipts and perform basic money-handling duties.
• Complete check-out procedures and verify charges on guest folios.
• Reserve and confirm reservations for individuals and groups.
• Respond to guest inquiries promptly and accurately.

Kenntnisse

Excellent communication

English proficiency

Cash handling

Multitasking

Attention to detail

Jobbeschreibung

Travel + Leisure Co. seeks a Guest Services Associate to warmly welcome guests, assist with registration and checkout, and provide information about the resort and local attractions. Responsibilities include handling room quotes, reservations, and cash transactions while maintaining accuracy and courtesy.

The role emphasizes strong communication, problem solving, and the ability to multitask in a fast-paced hospitality environment. Benefits support associates who work 30+ hours weekly.