Guest Services Host & Cashier - Casino Dining & Perks

Golden Road Motor Inn DBA Atlantis Casino Resort Spa; Nevada; On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Medical, dental, vision

401K retirement savings plan

Tuition reimbursement

Paid Vacation

Holiday Pay

Weekly Resort Prizes

Career Development and Training

Free daily meal

Internal advancement

Job summary

Atlantis Casino Resort Spa in Reno, Nevada is seeking guest service-oriented Host/Cashier team members for full-time, on-site roles in the Manhattan Deli. Responsibilities include greeting and seating guests, handling payments, answering phones, and upselling beverages while maintaining a positive, professional image.

Qualifications include 6 months of cash handling, strong interpersonal skills, and knowledge of POS systems.

Qualifications

• 6 months of cash handling experience or similar.
• Ability to multitask in a fast-paced environment.
• Strong interpersonal communication and guest service skills.
• Excellent attention to detail and math accuracy.
• Knowledge of POS systems and proper cash handling.
• Ability to obtain an Alcohol Awareness Certification.

Responsibilities

• Greet and seat guests upon arrival and manage the seating chart.
• Count and ring in guests accurately and manage the wait list.
• Maintain a clean register and entrance area.
• Assist guests with booth or table selection and rotate stations.
• Answer phones and take reservations, ensuring courteous service.
• Upsell beverages and alcohol to enhance guest satisfaction and revenue.
• Follow all policies and procedures and reflect a professional image.
• Provide help to guests to exceed expectations and notify supervisors of concerns.

Skills

Cash handling

Multitasking

Interpersonal communication

Attention to detail

Phone etiquette

Alcohol awareness

Customer service

Tools

POS systems

Job description

Atlantis Casino Resort Spa in Reno, Nevada is seeking guest service-oriented Host/Cashier team members for full-time, on-site roles in the Manhattan Deli. Responsibilities include greeting and seating guests, handling payments, answering phones, and upselling beverages while maintaining a positive, professional image.

Qualifications include 6 months of cash handling, strong interpersonal skills, and knowledge of POS systems.