Guest Experience Host & Cashier — Upsell & Service Leader

Atlantis Casino Resort Spa; Reno (NV); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Comprehensive benefits

401K plan

Tuition reimbursement

Paid vacation

Holiday pay

Weekly resort prizes

Career development

Free daily meal

Internal advancement

Job summary

Atlantis Casino Resort Spa in Reno, NV is hiring for Host/Cashier positions for the Manhattan Deli team. Full-time with varied shifts; you will greet and seat guests, handle reservations, manage wait lists, answer phones, and upsell beverages while maintaining a positive image.

Candidates should have cash handling experience, strong communication, and a team mindset. Competitive benefits and opportunities for advancement are offered in a hospitality-driven environment.

Qualifications

• 6 months of previous cash handling experience.
• Ability to multitask work with the public in a fast-paced environment.
• Good interpersonal communication skills.
• Strong attention to detail.
• Knowledge of POS systems
• Good basic math skills
• Understanding of proper phone etiquette
• Ability to obtain an Alcohol Awareness Certification.
• Must adhere to all grooming standards, no "visible" tattoos/piercings or unnatural hair colors***

Responsibilities

• Greet and seat all guests upon their arrival.
• Count and ring in all guests.
• Clean register and entrance area.
• Seat guests meeting their desire for a booth or a table while taking into account proper station rotation.
• Manage wait list, taking into account any reservations.
• Answer phones.
• Decrease expenses through proper handling of product.
• Increase revenue through proper upselling of beer, wine, and alcohol.
• Know, understand and follow all company and departmental policies and procedures.
• Assist guests with all needs while exceeding their expectations.
• Keep supervisor informed of all guest concerns and comments at all times.
• Show willingness to work as part of a team.
• Ensure guest satisfaction with a positive, courteous, and helpful attitude.
• Other duties as assigned by management.

Skills

Cash handling

Multitasking

Interpersonal skills

Attention to detail

POS systems

Math skills

Phone etiquette

Alcohol certification

Grooming standards

Tools

POS system knowledge

Job description

Atlantis Casino Resort Spa in Reno, NV is hiring for Host/Cashier positions for the Manhattan Deli team. Full-time with varied shifts; you will greet and seat guests, handle reservations, manage wait lists, answer phones, and upsell beverages while maintaining a positive image.

Candidates should have cash handling experience, strong communication, and a team mindset. Competitive benefits and opportunities for advancement are offered in a hospitality-driven environment.