Fine-Dining Host/Cashier — Guest Experience Lead

Golden Road Motor Inn DBA Atlantis Casino Resort Spa; Reno (NV); Presencial; USD 19 000 - 28 000; Tempo parcial

Resumo da oferta

Atlantis Casino Resort Spa in Reno, NV is seeking a Host/Cashier Swing for the Steakhouse to deliver exceptional guest service, manage reservations, seat guests efficiently, and handle transactions with care in a fast-paced, upscale setting.

This role requires a high school diploma, strong communication, and cash handling skills, with the ability to work evenings, weekends, and holidays while maintaining a welcoming, professional demeanor.

Qualificações

• High school diploma or equivalent required.
• Experience in host/cashier role in fine dining or high-volume restaurant setting.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to stand for extended periods and move quickly in a fast-paced environment.
• Proficient in basic math and cash handling procedures.
• Flexible schedule including evenings, weekends, and holidays; swing shift availability essential.
• Knowledge of POS systems (Aloha, OpenTable) is a plus.
• Must be able to obtain and maintain all gaming licenses and certifications, if applicable.
• Ability to lift up to 25 pounds occasionally.

Responsabilidades

• Warmly greet and welcome guests, confirm reservations and manage waitlists.
• Escort guests to tables, present menus and communicate specials.
• Maintain seating charts and floor plans for optimal turnover.
• Answer phones, take reservations, and address inquiries.
• Process payments accurately and efficiently (cash, cards, gift certificates).
• Reconcile cash drawer at the beginning and end of each shift.
• Assist in maintaining the cleanliness and organization of the host stand and dining area.
• Communicate effectively with servers, kitchen staff, and management for a seamless dining experience.
• Resolve guest complaints or concerns with professionalism and discretion.
• Adhere to all company policies and procedures, including cash handling protocols and guest service standards.
• Perform other duties as assigned by management.

Conhecimentos

Communication

Interpersonal skills

Organizational skills

Attention to detail

Cash handling

POS systems knowledge

Formação académica

High school diploma or equivalent

Ferramentas

Aloha POS

OpenTable

Descrição da oferta de emprego

Atlantis Casino Resort Spa in Reno, NV is seeking a Host/Cashier Swing for the Steakhouse to deliver exceptional guest service, manage reservations, seat guests efficiently, and handle transactions with care in a fast-paced, upscale setting.

This role requires a high school diploma, strong communication, and cash handling skills, with the ability to work evenings, weekends, and holidays while maintaining a welcoming, professional demeanor.