Guest Services & Front Desk Specialist - Salon & School

The Beauty Institute; Stroudsburg (Monroe County); On-site; USD 17,000 - 22,000; Full time

Job summary

The Beauty Institute - Stroudsburg, PA invites a friendly Guest Services Associate to join our campus team. As the first face through our doors, you will greet clients, schedule appointments, book clients to achieve salon goals, and support daily operations.

You will maintain a pleasant environment for students, teachers and clients, answer phones, assist with inventory and orders, and generate daily reports, always delivering outstanding customer service.

Qualifications

• Positive Attitude
• Be a Team Player
• Support the School
• Enthusiastic Personality
• Customer Service Oriented

Responsibilities

• Greet clients and welcome visitors in a friendly, professional manner.
• Schedule appointments and manage the calendar for the campus.
• Book clients to help achieve salon goals and drive client flow.
• Build and maintain client relations through excellent service and promotions.
• Handle client check-ins and check-outs efficiently and with courtesy.
• Answer phones and assist with inventory and placing orders as needed.
• Maintain a pleasant environment for students, teachers, and clients.
• Generate daily reports to support campus operations.

Skills

Positive Attitude

Team Player

Support the School

Enthusiastic Personality

Customer Service

Job description

The Beauty Institute - Stroudsburg, PA invites a friendly Guest Services Associate to join our campus team. As the first face through our doors, you will greet clients, schedule appointments, book clients to achieve salon goals, and support daily operations.

You will maintain a pleasant environment for students, teachers and clients, answer phones, assist with inventory and orders, and generate daily reports, always delivering outstanding customer service.