Client Experience Lead — Beauty Education Campus

The Beauty Institute; Stroudsburg (Monroe County); On-site; USD 32,000 - 42,000; Full time

Job summary

The Beauty Institute – Ambler in Stroudsburg, PA is seeking a Client Service Coordinator to be the first point of contact for students, clients, and staff. You will greet clients, schedule appointments, manage check-ins/outs, and provide outstanding customer service to foster a welcoming, professional atmosphere at our Stroudsburg campus.

This full-time role emphasizes teamwork, communication, and a positive attitude within a beauty and education environment.

Qualifications

• Greet clients with a warm, welcoming presence.
• Schedule and re-book appointments to support salon goals.
• Provide exceptional customer service to build strong client relationships.
• Manage client check-ins and check-outs efficiently.
• Answer phone calls and assist with inquiries.
• Maintain inventory and place orders as needed.
• Foster a positive and professional environment for students, teachers, and clients.

Responsibilities

• Greet clients with a warm, welcoming presence.
• Schedule and re-book appointments to support salon goals.
• Provide exceptional customer service to build strong client relationships.
• Manage client check-ins and check-outs efficiently.
• Answer phone calls and assist with inquiries.
• Maintain inventory and place orders as needed.
• Foster a positive and professional environment for students, teachers, and clients.

Skills

Customer service

Communication

Team player

Job description

The Beauty Institute – Ambler in Stroudsburg, PA is seeking a Client Service Coordinator to be the first point of contact for students, clients, and staff. You will greet clients, schedule appointments, manage check-ins/outs, and provide outstanding customer service to foster a welcoming, professional atmosphere at our Stroudsburg campus.

This full-time role emphasizes teamwork, communication, and a positive attitude within a beauty and education environment.