Client Experience Coordinator – Beauty School

The Beauty Institute; Ambler (Montgomery County); On-site; USD 28,000 - 42,000; Full time

Job summary

The Beauty Institute – Ambler is seeking a Client Service Coordinator to be the welcoming face of our Ambler campus. This role carries responsibilities from greeting clients to scheduling and re-booking appointments, while delivering exceptional customer service to students, clients and staff.

You’ll manage check-ins/outs, handle inquiries, and help maintain inventory, contributing to a positive, professional environment aligned with our beauty education mission.

Qualifications

• Friendly, organized and customer-focused professional with strong communication skills.
• Positive attitude and team player mentality.
• Ability to support the school’s mission and values.

Responsibilities

• Greet clients with a warm, welcoming presence.
• Schedule and re-book appointments to support salon goals.
• Provide exceptional customer service to build strong client relationships.
• Manage client check-ins and check-outs efficiently.
• Answer phone calls and assist with inquiries.
• Maintain inventory and place orders as needed.
• Foster a positive and professional environment for students, teachers, and clients.

Skills

Customer service

Communication

Team player

Positive attitude

Organized

Job description

The Beauty Institute – Ambler is seeking a Client Service Coordinator to be the welcoming face of our Ambler campus. This role carries responsibilities from greeting clients to scheduling and re-booking appointments, while delivering exceptional customer service to students, clients and staff.

You’ll manage check-ins/outs, handle inquiries, and help maintain inventory, contributing to a positive, professional environment aligned with our beauty education mission.