Guest Experience Coordinator (Client Services)

The Beauty Institute; Philadelphia (Philadelphia County); On-site; USD 36,000 - 48,000; Full time

Job summary

The Beauty Institute in Philadelphia, PA is seeking a Client Service Coordinator to be the face of our school. You’ll welcome students, clients, and staff, schedule appointments, and help maintain a warm, inviting atmosphere.

Ideal candidates are energetic, team focused, with strong communication and customer-service skills and a passion for beauty education. This role offers the chance to build salon-management experience in a creative, supportive environment.

Qualifications

• Excellent communication and customer service skills.
• Ability to greet clients and maintain a welcoming atmosphere.
• Comfort with scheduling and coordination.

Responsibilities

• Greet clients with a warm and professional demeanor.
• Schedule and re-book appointments to meet salon goals.
• Build strong client relationships through outstanding customer service.
• Handle client check-ins and check-outs efficiently.
• Answer phone calls and assist with inquiries.
• Maintain inventory levels and place orders as needed.
• Ensure a friendly and inviting environment for students, teachers, and clients.

Skills

Positive attitude

Team player

Communication skills

Customer service

Enthusiastic personality

Beauty industry passion

Job description

The Beauty Institute in Philadelphia, PA is seeking a Client Service Coordinator to be the face of our school. You’ll welcome students, clients, and staff, schedule appointments, and help maintain a warm, inviting atmosphere.

Ideal candidates are energetic, team focused, with strong communication and customer-service skills and a passion for beauty education. This role offers the chance to build salon-management experience in a creative, supportive environment.