Guest Services Front Desk & Reservations Specialist

Remington Hospitality; Las Vegas (NV); On-site; USD 28,000 - 38,000; Full time

Job summary

Remington Hospitality in Las Vegas is seeking a courteous hotel front desk associate to greet guests, check them in and out promptly, and assist with pre-registration and blocking of reservations when needed.

You will post charges accurately, handle cash and card payments, and maintain fluency with front office systems to manage daily transactions, including same-day reservations and cancellation procedures.

Qualifications

• Warm, professional guest interaction at check-in/out.
• Accurate posting of charges and daily transactions.

Responsibilities

• Greet and communicate cordially with guests; check-in/out promptly.
• Assist in pre-registration and blocking of reservations when necessary.
• Know how and where to post all charges; maintain accuracy.
• Manage cash handling including cash, checks, and credit card payments.
• Review reservations with special requests and block rooms accordingly.
• Understand hotel rates, discounts, and how to handle each.
• Handle reservations including same-day bookings; follow cancellation/relocation procedures.

Skills

Customer service

Cash handling

Reservations & blocking

Communication

Tools

Front Office PMS

Job description

Remington Hospitality in Las Vegas is seeking a courteous hotel front desk associate to greet guests, check them in and out promptly, and assist with pre-registration and blocking of reservations when needed.

You will post charges accurately, handle cash and card payments, and maintain fluency with front office systems to manage daily transactions, including same-day reservations and cancellation procedures.