Guest Services Front Desk | Flexible Hours, PTO & 401k

Horizon Outdoor Hospitality; Cloverdale (OR); On-site; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

Competitive pay for all hours worked

Generous yearly PTO

Career-like benefits

Matching 401k (after 6 months)

Job summary

Two Capes Lookout is seeking a friendly Front Desk / Guest Services Associate to join a small hospitality team. We welcome both full-time and part-time applicants and can offer scheduling flexibility for the right person.

You will greet guests, handle check-ins/outs, answer questions, and assist with reservations. Strong computer skills and customer service experience are valued in a calm, organized environment.

Qualifications

• Experience in hospitality, lodging, customer service, or similar service-oriented environment.
• Friendly, personable, and genuinely enjoys helping people.
• Reliable, responsible, and able to work independently.
• Comfortable interacting with guests in a professional and welcoming manner.

Responsibilities

• Welcome guests and provide a warm, professional first impression.
• Assist with check-ins, check-outs, reservations, and guest questions.
• Communicate with guests by phone, email, and in person.
• Help resolve guest requests with a positive, solutions-oriented approach.
• Provide information about the property and surrounding area.
• Complete general front desk and administrative tasks.
• Use computers and basic hospitality/software.

Skills

Hospitality

Customer service

Computer skills

Communication

Organization

Team player

Tools

Email

Web-based systems

Job description

Two Capes Lookout is seeking a friendly Front Desk / Guest Services Associate to join a small hospitality team. We welcome both full-time and part-time applicants and can offer scheduling flexibility for the right person.

You will greet guests, handle check-ins/outs, answer questions, and assist with reservations. Strong computer skills and customer service experience are valued in a calm, organized environment.