Guest Services Front Desk Agent - Warm Welcomes

Everhome Suites Georgetown; Georgetown (TX); On-site; USD 18,184 - 25,898; Full time

Job summary

Everhome Suites Georgetown is seeking a service-focused hotel front desk agent to join their guest services team. You’ll welcome guests, handle bookings, and ensure a pleasant experience for every visitor.

The ideal candidate has experience in hospitality, possesses excellent communication skills, and is comfortable managing guest accounts and inquiries. Offering a competitive pay of $16 hourly, this role promises a dynamic work environment.

Qualifications

• 1 year of experience in the hospitality industry preferred.
• Comfortable taking telephone calls and handling stressful situations.
• Ability to manage guest accounts and inquiries efficiently.

Responsibilities

• Welcome guests and manage their accounts.
• Ensure rooms are ready for new guests by coordinating with the housekeeping staff.
• Handle customer complaints and inquiries regarding bookings.

Skills

Customer service skills

Time management skills

Organizational skills

Interpersonal skills

Education

High school graduate or GED

Tools

Microsoft Office

Reservation management systems

Job description

Everhome Suites Georgetown is seeking a service-focused hotel front desk agent to join their guest services team. You’ll welcome guests, handle bookings, and ensure a pleasant experience for every visitor.

The ideal candidate has experience in hospitality, possesses excellent communication skills, and is comfortable managing guest accounts and inquiries. Offering a competitive pay of $16 hourly, this role promises a dynamic work environment.