Guest Services Front Desk Agent - Flexible Weekend/Holidays

Hyatt Vacation Club at Highlands Inn; Carmel-by-the-Sea (CA); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Free On-Site Parking

Uniform laundering, stipend for worksh

Complimentary meal and soft drink per

Department celebrations

Associate Appreciation Week

Monthly associate recognition and gain

Monthly cell phone stipend

Job summary

Marriott Vacations Worldwide is seeking a Front Office Guest Service Associate in California. The role involves welcoming Owners and guests from arrival through departure, handling check-ins/check-outs, and delivering a personalized vacation experience with high service standards.

The position is full-time with an hourly wage of $24.22, requiring flexibility for evenings, weekends, and holidays while maintaining a professional, courteous demeanor.

Qualifications

• Strong customer service skills and ability to personalize interactions.
• Excellent attention to detail and multitasking ability.
• Willing to work weekends and holidays as required.

Responsibilities

• Greet guests and welcome Owners and guests.
• Process guest arrivals and departures efficiently.
• Provide accurate information about the resort and surrounding area.
• Deliver a personalized vacation experience for each guest.
• Maintain professional appearance and follow company policies.

Skills

Customer service

Attention to detail

Teamwork

Job description

Marriott Vacations Worldwide is seeking a Front Office Guest Service Associate in California. The role involves welcoming Owners and guests from arrival through departure, handling check-ins/check-outs, and delivering a personalized vacation experience with high service standards.

The position is full-time with an hourly wage of $24.22, requiring flexibility for evenings, weekends, and holidays while maintaining a professional, courteous demeanor.