Guest Services Front Desk Agent

Peachtree Group Hospitality Management; Austin (TX); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401(k) retirement match

Paid holidays

Paid time off

Employee Assistance Program

Fund

Job summary

Peachtree Group, in partnership with Hyatt Centric Congress Avenue Austin, is seeking a Front Desk Agent to warmly greet guests, process check-ins and check-outs, secure payments, and assist with reservations in a friendly, professional manner.

You will uphold brand standards, anticipate guest needs, and collaborate with team members to ensure smooth arrivals, departures, and exceptional service throughout every guest stay.

Responsibilities

• Process check-ins/outs and secure payment.
• Assist guests with reservations and requests in a friendly, professional and timely manner.

Job description

Peachtree Group, in partnership with Hyatt Centric Congress Avenue Austin, is seeking a Front Desk Agent to warmly greet guests, process check-ins and check-outs, secure payments, and assist with reservations in a friendly, professional manner.

You will uphold brand standards, anticipate guest needs, and collaborate with team members to ensure smooth arrivals, departures, and exceptional service throughout every guest stay.