Guest Experience Reservations Specialist

Gracious Hospitality Management; Las Vegas (NV); On-site; USD 27,552 - 30,307; Full time

Benefits offered by this job

Comprehensive Medical, Dental, and Vision benefits

Career Advancement Opportunities

Employee Dining Discounts

Paid Time Off

Job summary

A dynamic hospitality firm in Las Vegas is seeking a Reservationist who will handle customer inquiries, book reservations, and ensure smooth service continuity. Ideal candidates must have strong organizational skills, a customer service focus, and familiarity with restaurant management software. This position offers competitive compensation with great benefits including medical, dental, and referral bonuses.

Qualifications

• 1+ years of similar experience preferred.
• Ability to follow written directions and verbal instructions.
• Knowledge of workplace safety procedures.

Responsibilities

• Answer phone and email inquiries in a timely, professional manner.
• Book customer reservations based on restaurant capacity.
• Communicate effectively with management and team.

Skills

Excellent organizational skills

Positive, results-oriented attitude

Interpersonal and customer service skills

Communication skills

Education

Food Handler’s Certification

Tools

Restaurant management software

Microsoft Office

Google Workspace

Job description

A dynamic hospitality firm in Las Vegas is seeking a Reservationist who will handle customer inquiries, book reservations, and ensure smooth service continuity. Ideal candidates must have strong organizational skills, a customer service focus, and familiarity with restaurant management software. This position offers competitive compensation with great benefits including medical, dental, and referral bonuses.