Guest Experience Reservations Specialist

Gracious Hospitality Management; Las Vegas (NV); Sur place; USD 27 552 - 30 307; Plein temps

Avantages offerts par ce poste

Comprehensive Medical, Dental, and Vision benefits

Career Advancement Opportunities

Employee Dining Discounts

Paid Time Off

Résumé du poste

A dynamic hospitality firm in Las Vegas is seeking a Reservationist who will handle customer inquiries, book reservations, and ensure smooth service continuity. Ideal candidates must have strong organizational skills, a customer service focus, and familiarity with restaurant management software. This position offers competitive compensation with great benefits including medical, dental, and referral bonuses.

Qualifications

• 1+ years of similar experience preferred.
• Ability to follow written directions and verbal instructions.
• Knowledge of workplace safety procedures.

Responsabilités

• Answer phone and email inquiries in a timely, professional manner.
• Book customer reservations based on restaurant capacity.
• Communicate effectively with management and team.

Connaissances

Excellent organizational skills

Positive, results-oriented attitude

Interpersonal and customer service skills

Communication skills

Formation

Food Handler’s Certification

Outils

Restaurant management software

Microsoft Office

Google Workspace

Description du poste

A dynamic hospitality firm in Las Vegas is seeking a Reservationist who will handle customer inquiries, book reservations, and ensure smooth service continuity. Ideal candidates must have strong organizational skills, a customer service focus, and familiarity with restaurant management software. This position offers competitive compensation with great benefits including medical, dental, and referral bonuses.