Guest Services Dynamo - Front Desk & Career Growth

Courtyard San Diego Mission Valley/Hotel Circle; San Diego (CA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

401k

Health/Dental/Vision/Life/Voluntary

Management Development Program

TEAM and Travel Discounts

Vacation/Well/Holiday Pay

Career Advancement Opportunity

Referral Bonus Program

Job summary

Courtyard San Diego Mission Valley/Hotel Circle is seeking a Front Desk Agent to welcome guests, manage information, distribute keys, and answer inquiries for an excellent stay. Both part-time and full-time positions are available, with a Management Development Program for career growth.

Ideal candidates have front desk experience in a brand or luxury hotel setting; strong English communication and willingness to train in hotel systems are valued. Spanish language skills are a plus.

Qualifications

• Prior front desk experience in a brand setting or luxury hotel environment is ideal, but willing to train the right customer service professional looking to grow their career.

Responsibilities

• In this role you will welcome guests, manage their information, distribute keys, and assign rooms, and answer any general inquiries to ensure they have an excellent stay with us.

Skills

Microsoft Office

Communication skills

Listening skills

Fluency in English

Spanish preferred

Tools

OnQ

Opera

Fosse

Lightspeed

HotSOS

GXP

BOB

Kipsu

Slack

Job description

Courtyard San Diego Mission Valley/Hotel Circle is seeking a Front Desk Agent to welcome guests, manage information, distribute keys, and answer inquiries for an excellent stay. Both part-time and full-time positions are available, with a Management Development Program for career growth.

Ideal candidates have front desk experience in a brand or luxury hotel setting; strong English communication and willingness to train in hotel systems are valued. Spanish language skills are a plus.